Recording Juice, bank and cash payments so you know who owes you
Record Juice, bank transfer, cash, card and cheque payments against invoices, match your bank statement CSV and always know who still owes you. A guide from Envoice.mu.
Ask a small business owner in Mauritius who owes them money right now and you'll often get a pause, then a scroll through the Juice app, then "I think the guy from Phoenix still owes me for September." At Envoice that pause has a name: Invoice Blindness. The work is done, the invoice went out, and somewhere between the bank, the cash drawer and the Juice notifications you lost sight of the money.
The cure isn't a better memory. It's recording every payment against the invoice it pays, on the day it arrives.
Why payments get lost
Money reaches a Mauritian business through too many doors. A client pays by Juice and the reference says "Kevin", with no invoice number. A company settles three invoices with one bank transfer. A regular hands over cash at the counter and promises the rest on Friday. A cheque sits in a drawer for a week before anyone deposits it.
Each of those payments is real. None of them, on its own, tells you which invoice is settled.
Record against the invoice, not just the bank
When a payment comes in, open the invoice and record it there with the amount, the date and the method: Juice, cash, card, bank transfer or cheque. If it's a part payment, record the part. The invoice then shows the balance still owed, and Envoice issues a numbered receipt for each payment.
One transfer covering several invoices? Record the right share against each invoice so every balance is correct.
This habit makes everything else work. Your list of unpaid invoices is only as good as the payments you've recorded.
Make Juice references useful
You can't control what a client types in the Juice reference, but you can ask. Add a line such as "Please use the invoice number as your Juice reference" to the notes or terms on your invoices, next to your payment details. Most clients do it once they've been asked, and matching takes seconds instead of guesswork.
What Envoice does and doesn't do here: payments are recorded in Envoice. It doesn't collect Juice or card payments online, and it doesn't read your Juice app. You check that the money arrived, then record it.
Match your bank statement
Once a week (or once a month if you're quieter), download your statement as a CSV file from your bank's internet banking and import it under Reports, Reconciliation. Envoice reads the header row and suggests which column is the date, the description and the amount; you check that mapping before you go on. Lines you import can then be matched to the receipts and expenses you've recorded, and a deposit with no recorded payment behind it is a payment you haven't recorded yet.
Two limits worth knowing. It's a statement import, not a live bank feed: nothing connects to your bank account, and you choose what to import and when. And each import takes up to 500 lines, so a busy month may need to go in parts.
If you import an overlapping statement by mistake, lines already imported are skipped rather than doubled.
Cash and the counter
Cash is the easiest money to receive and the easiest to lose track of. For shops and food businesses, the till records each sale with its payment method, and the day close totals cash, card and Juice separately so you count the drawer against a real figure. Our article on day close for shops goes through it step by step.
For trades who collect cash on site, record it the same evening. A receipt sent to the client that night also saves an argument later.
Read the result every morning
The daily owner summary email shows sales, money in by method, expenses and who owes you. If you've recorded payments properly, that email answers "who owes me?" before you've finished your coffee. Reminders for overdue invoices are covered in getting paid faster.
Checklist
- ☐ Record every payment against its invoice on the day it arrives
- ☐ Note the method: Juice, cash, card, bank or cheque
- ☐ Record part payments as parts, so the balance stays visible
- ☐ Split one transfer across several invoices where needed
- ☐ Ask clients to use the invoice number as their Juice reference
- ☐ Import your bank statement CSV weekly and match the deposits
- ☐ Count the cash drawer against the day close figure
- ☐ Read the daily owner summary each morning
Know who owes you, and keep the proof
Try Envoice free on the free plan, no card needed, at www.envoice.mu. Questions about your bank's statement file? WhatsApp +230 5881 9999.